Privacy Policy

⚠ This is a draft placeholder. This Privacy Policy has not been reviewed by a legal professional and must be replaced with a professionally reviewed policy before this product is made available to the public.

1. Information We Collect

SparkED by Incendio Digital Labs collects information you provide directly to us, including:

• Name, email address, and account credentials
• Professional profile information (title, company, bio)
• Contact information you choose to include in your SparkED profile
• Usage data and analytics (profile views, link clicks — IP addresses are hashed)
• Billing details, such as your selected plan, billing cycle, and currency (for paying customers)

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve SparkED, including:

• Providing and personalising the SparkED platform
• Generating QR codes, vCards, and wallet passes on your behalf
• Analytics to help you understand your profile engagement
• Processing subscription payments and managing your billing plan
• Communicating with you about your account

3. Payment Information

If you subscribe to a paid plan, your payment is processed by Paystack, a third-party payment processor. SparkED does not collect or store your full card number, CVV, or banking PIN — these are handled directly by Paystack in accordance with PCI-DSS standards. We retain limited billing metadata necessary to manage your subscription, such as your selected plan, billing cycle, currency, subscription status, and a Paystack-issued customer/subscription reference.

4. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We share limited information with service providers strictly to operate SparkED, including Paystack (payment processing), our email delivery provider (transactional emails such as verification codes and receipts), and our hosting/database providers. Published SparkED profiles are publicly accessible by design, as chosen by the profile owner.

5. Data Security

We implement reasonable security measures to protect your data. IP addresses in analytics are hashed before storage. Passwords are stored using secure hashing. Sensitive payment details never pass through or are stored on SparkED's own servers.

6. Data Retention

We retain account and billing records for as long as your account is active and for a reasonable period afterwards as required to comply with legal, tax, and accounting obligations.

7. Your Rights

You have the right to access, correct, or delete your personal data. Contact us to exercise these rights.

8. Contact

For privacy inquiries, please contact us at our contact page.